The New Normal SMART model
Today F2F communication process does not exist in all units. All our communication relationships should be handled remotely. The New Normal S M A R T model for remote communication contains 5 Dimensions, Actions and Tools based on methods from the Soulagogy approach. Nir Golan, Educator, Leadership Expert and Spiritual Caregiver, developed this model for educators, mangers and salesmen to overcome the r emote communication challenges and to become a Trusted Advisor although the limits. S afe space- Creates a "safe virtual space" that allows participants to share their thoughts and feelings using "Positive Communication". There are 4 basic components ( OFNR ): O bservations, F eelings, N eeds/values, and R equests. Performing 1 on 1 short personal meetings. M astery- Builds trust and allows improvisation by choosing the subject matter in which you possess full mastery over. Becoming a Trusted Advisor /DTBELM model: Developer, a Trusted advisor, Business partner, ...